Tell us what is going wrong rather than what is going well.
We reply within one business day, Korea time.
Email is the fastest route from outside Korea. If you prefer a call, send two or three windows in your local time and we will confirm one.
Yes. Naver and Kakao ad accounts have specific requirements for foreign advertisers, and they differ by product. Tell us your situation and we will confirm what is possible before you commit to anything.
Yes. Reporting, documentation and meetings run in English. Ad creative and landing pages are produced in Korean, because that is what performs here.
We review how your measurement is set up and send a written document: where data is leaking, whether conversions are double counted, why platform and GA numbers differ, and what to fix in what order. There is no cost and no obligation.
It depends on category review. Regulated categories — medical, finance, education, cosmetics — need approval before anything runs. We check that first, because it sets the timeline more than anything else.